Privacy Policy

1. Introduction

Welcome to Eazy Loan Credit ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Identity Information: Name, date of birth, gender, photographs
• Contact Information: Phone number, email address, residential address
• KYC Documents: Aadhaar card, PAN card, address proof documents
• Financial Information: Bank account details, income information, employment details
• Device Information: Device type, operating system, IP address, browser type

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• Log data (IP address, browser type, pages visited)
• Cookies and similar tracking technologies
• Usage data and analytics
• Location data (with your permission)

3. How We Use Your Information

We use the collected information for various purposes:

• Loan Processing: To verify your identity, assess eligibility, and process your loan application
• Service Delivery: To provide, maintain, and improve our services
• Communication: To send you updates, notifications, and customer support messages
• Compliance: To comply with legal obligations and regulatory requirements
• Fraud Prevention: To detect, prevent, and address fraudulent activities
• Analytics: To understand usage patterns and improve user experience
• Marketing: To send promotional materials (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We share information with third-party service providers who help us operate our business, including:

• Payment processors and banks
• KYC verification services
• Cloud storage providers
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Enforcement of our terms and conditions
• Protection of our rights and safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement robust security measures to protect your personal information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Strict access controls limit who can view your information
• Secure Servers: Data is stored on secure, monitored servers
• Regular Audits: We conduct regular security audits and assessments
• Employee Training: Our staff is trained on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to the processing of your information
• Portability: Request transfer of your data to another service
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at support@eazyloancredit.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain accurate records for loan servicing

After the retention period, we will securely delete or anonymize your information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using our services and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.